Home / About Us
Citymobile has been in the recycling business since 2017,our activities include the following key areas:
1. Repair and refurbishment of mobile devices
2. Recycling and recovery of mobile device spare parts
3. E-waste recycling – safe and responsible disposal of mobile devices according to international standards
Best Practices In Handling Trade-ins
CityMobile prioritizes security and privacy across all its services, especially in its phone trade-in and recovery processes. The company’s approach includes:
1. Strict Data Wiping: All traded-in devices undergo a strict data wiping process, ensuring that no personal or sensitive information remains on the device, which safeguards customer privacy and mitigates data security risks.
2. Ownership Transfer Documentation: A documented ownership transfer process protects both the seller and the buyer, ensuring that any potential liability or responsibility is fully transferred, preventing unauthorized access to devices.
3. Competitive Trade-In Values: Customers receive competitive trade-in offers, maximizing the value of their devices.
4. Insurance Options: In collaboration with our insurance partners, CityMobile provides insurance options, adding an extra layer of protection.
5. Convenient Pickup Locations: With multiple collection points, CityMobile offers ease and accessibility for device trade-ins.
6. Trade-In Flexibility: Damaged devices or phones that cannot power on are also eligible for trade-in, promoting reuse and responsible disposal.
7. EcoBox Sustainability Platform: We are developing a platform that tracks carbon credits for devices traded in, supporting sustainability goals by incentivizing eco-friendly choices.
These practices enable CityMobile to create a trustworthy, eco-conscious trade-in experience for its customers.
1. Repair and refurbishment of mobile devices
2. Recycling and recovery of mobile device spare parts
3. E-waste recycling – safe and responsible disposal of mobile devices according to international standards
Best Practices In Handling Trade-ins
CityMobile prioritizes security and privacy across all its services, especially in its phone trade-in and recovery processes. The company’s approach includes:
1. Strict Data Wiping: All traded-in devices undergo a strict data wiping process, ensuring that no personal or sensitive information remains on the device, which safeguards customer privacy and mitigates data security risks.
2. Ownership Transfer Documentation: A documented ownership transfer process protects both the seller and the buyer, ensuring that any potential liability or responsibility is fully transferred, preventing unauthorized access to devices.
3. Competitive Trade-In Values: Customers receive competitive trade-in offers, maximizing the value of their devices.
4. Insurance Options: In collaboration with our insurance partners, CityMobile provides insurance options, adding an extra layer of protection.
5. Convenient Pickup Locations: With multiple collection points, CityMobile offers ease and accessibility for device trade-ins.
6. Trade-In Flexibility: Damaged devices or phones that cannot power on are also eligible for trade-in, promoting reuse and responsible disposal.
7. EcoBox Sustainability Platform: We are developing a platform that tracks carbon credits for devices traded in, supporting sustainability goals by incentivizing eco-friendly choices.
These practices enable CityMobile to create a trustworthy, eco-conscious trade-in experience for its customers.
Our Focus On Privacy & Security


- We collaborate with companies in the software, manufacturing, and service industries — such as banks, insurance firms, hospitals, public transport, and other organizations with managing potential device security risks.
- We provide regular maintenance, repair, and refurbishment of mobile phones used by employees, including the secure erasure of any data left on devices for organizations.
- We ensure the safe disposal of used phones and accessories in compliance with R2:2013 standards, and manage the end-of-life materials containing Focus Materials (FM) within the supply chains of downstream suppliers.
- Ensuring the integrity of our services and operations while fully satisfying the requirements of both upstream and downstream suppliers.
- We manage outsourced agreements for the repair and refurbishments of electronic devices from USA, Canada, Middle East, Russia, South Korea, Japan, Philippines, Malaysia, Australia, New Zealand, and beyond.
- We receive damaged mobile phones and ensure complete protection against any disclosure of sensitive information.
- We repair and refurbish phones of all brands in a safe and dedicated facility.
- We unlock telco locked phones and ensure that any legal costs are paid to the authorities of the corresponding countries.
- We enhance the value of used mobile phones by extending their service life, ensuring they perform on par with the latest models in the market.


The Range Of CityMobile's Business Activities

After distributing corporate mobile phones to employees, companies seek annual maintenance services, including data wiping, software upgrades, asset appraisal, and the secure disposal of decommissioned phones.

Partnering with charities and foundations to provide safe solutions for the disposal of mobile phones.

Building alliances with public and private sector companies in education and marketing.

Partnering with e-waste recyclers for the safe processing of waste products and raw materials from end-of-life mobile device recycling.

E-waste recyclers outsource the repair and refurbishment of collected mobile devices to us, ensuring these devices are restored and managed responsibly before reaching the end of their service life.

We repair and refurbish mobile phones to meet the routine demands of end users and consumers.